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Can I transfer to third party accounts?

Yes, you can easily transfer to third-party accounts after a quick verification process.

How long does a transaction take?

ACH and Wire transactions are available for this feature. ACH takes 1 to 3 working days while Wire transfer takes 3 to 48hrs

What countries can I transfer from?

You can initiate transfers from the U.S. to over 20 countries, with more being added regularly.

What US Bank accounts can receive payments

Any bank account in the U.S. that's ACH compatible can receive payments through Kredete

Must I be a business owner before I can make transactions?

No, Kredete is for everyone. Whether you’re an individual or a business owner, you can make transactions.

Can I transfer to my Kredete account from any U.S. Bank Account?

Yes, as long as your bank supports ACH transfers, you can transfer funds to your Kredete account.

Are there limits to how much I can transfer?

Transfer limits depend on your account type and verification status. Check the app for details.

Is my money safe with Kredete?

Absolutely. We use bank-level security measures to keep your funds protected.

Can I use Kredete for international purchases?

Yes, Kredete is designed for both local and international transactions.

What if I need help with a transaction?

Our customer support is available 24/7 to assist you with any inquiries or issues.

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General FAQS

Everything you need to know about Kredete

What do I need to get started with Kredete?

In just 3 minutes, you can create an account on the Kredete app. Simply provide some basic demographic information, set your Kredete tag, and complete the verification steps to get started.

How does Kredete prevent unauthorized access to my account?

Kredete uses a security lock feature to prevent access from unknown devices. We monitor your IP address, ensuring that your account cannot be accessed from a country different from your signup location. You can also set a security question for an added layer of security.

How can I track expenses on the app?

On the Kredete app, you can generate account statements for various time periods at no cost, allowing you to easily track your expenses.

How do I fund my wallet?

You can fund your wallet using a dollar card. The platform allows you to add and save cards for use anytime, and this service is completely free.

Is there a transaction limit on the app?

Yes, there are transaction limits based on your tier level. While all transactions on the platform are free, your access to certain levels of transactions is limited by your tier.

Send money

Everything you need to know about sending money

What countries can I send money to?

Getting started is easy! Download the Kredete app, complete the registration process, and start building your credit score with your first money transfer.

Are there any associated fees with international transfers?

No, cross-border transactions are free. We offer transparent and competitive exchange rates that are updated regularly. You can check the current rates on our platform before initiating a transfer.

How long does it take for money to reach the recipient?

Usually, it takes only a few minutes. However, transfer times vary by country and can range differently depending on factors like destination and transfer method.

Is there a minimum or maximum limit for sending money internationally?

Yes, there is a limit of $1 to $5,000 per transfer. These limits are usually communicated during each transfer request if the value you're trying to send exceeds your tier limit or our provider guidelines.

What transfer methods can I use to send money?

There are two transfer methods: mobile money and bank transfer. The availability of each method depends on the recipient's country, which determines if either mobile money, bank transfer, or both are possible.

Build credit

Everything you need to know about building credit

How can I get started?

Getting started is easy! Download the Kredete app, complete the registration process, and start building your credit score with your first money transfer.

Which countries can I send money to using Kredete?

You can send money to over 20 African countries using Kredete. Our platform supports a wide range of destinations to ensure your loved ones receive funds quickly and securely.

How does Kredete calculate my credit score?

Kredete fetches your credit score from the credit bureau. Your score is calculated based on the bureau's standard criteria, which include payment history, credit utilization, account age, and other factors.

Are there any fees associated with the Build Credit feature?

There are no fees incurred for using the Build Credit feature itself. However, transaction fees may apply when utilizing the banking features linked to the Build Credit product on the Kredete mobile application. Detailed information on banking-related fees can be found on the application’s fee page.

How long does it take to see an improvement in my credit score?

Many of our users see up to a 50-point increase in their credit score within the first 90 days of using the credit builder feature on Kredete. Your individual results may vary based on your credit history and usage.

BVN Registration

Everything you need to know about BVN Registration

How long does the registration process take?

The process typically takes approximately 7 working days from the submission of your documents.

What fees are associated with the BVN registration?

A fee of $250 is charged for the BVN enrollment process on the app to be completed and proceed to the review stage.

Can I complete the BVN registration process online?

Yes, the entire registration process can be completed on the Kredete mobile app. Please note that subsequent processes involve a physical biometric procedure to comply with CBN requirements.

What is the next step after applying on the app?

Our field officer in your state will contact you within 1 to 2 working days to finalize a convenient appointment date and location within your state and city.

Can I apply from anywhere in the US?

Applicants must be residents of one of the following states: Florida, New York, Georgia, North Carolina, Virginia, Maryland, Massachusetts, South Carolina, New Jersey, Pennsylvania, Connecticut, Delaware, Rhode Island, New Hampshire, Vermont.

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